CertGuardian

Where can I file a complaint about a Certification Practice Test Provider?

If you want your complaint documented and visible to others, then reporting them to the proper authorities is a must. “Bitching” about them in a newsgroup or IT forum is doing nothing to remedy the situation and it isn’t helping others avoid the company in question. Mentioning the company’s name in a public newsgroup or forum also looks like SPAM and leads people to the site, regardless of how much BAD information you provide.

What does reporting them accomplish?

When you properly report a company that has truly caused you some grief, you’re letting others know that the company is indeed questionable and should be approached with caution. You’re also letting other individuals know that they are not the only people to get scammed by this company.

Organizations such as the BBB, IC3, and the FTC don’t take these reports lightly and investigate them to the fullest extent allowable by Law. These organizations also contact the reported company and try to resolve the issue you’ve presented, essentially keeping them ‘in-check’.

Just who do you contact if you have a complaint about the Services or Materials provided by a Practice Test Provider?

Regardless of your locale, the best place to report fraud of this type is the Internet Crime Complaint Center.

Other Reporting Agencies

Better Business Bureau
FTC Bureau of Consumer Protection - Consumer Information
Consumer.gov

What else do I need to know?

Certifications are a pivotal point in your career, don’t just let any PTP put your certifications or your career at risk. Please take a minute to SEARCH for the company you’re thinking of using.

If we have them listed as Unethical or as a Braindump, then do more research. Go to the sites listed above and look them up; you won’t know what you’ll find if you don’t look first. Please, only take our recommendations as such. We pride ourselves on getting you the most accurate information, but we can’t be right ALL the time.

If you have questions or concerns about a specific company, you can use our Visitor Feedback Form to let us know.

If you know of any other Reporting Agencies that we haven’t included above, please post a response here and include those links.